Info
A B C D E F H I L M N P R S T V W
| A | Note | Phone |
|---|---|---|
| Adapter | You can buy an adapter for CHF 6.00 at the front desk. | |
| Allergies | If you need a special pillow or bedcover, please ask at the front desk. |
|
| Article of value | We recommend you to keep all your articles of value in the safe in your room |
|
| ATM | Raiffeisenbank, Hauptstrasse 18, 2563 Ipsach | 032 332 26 26 |
| B | Note | Phone |
| Bike rental | You are welcome to borrow our bicycles. We have a ladies electric bike and a men’s electric bike. |
|
| Breakfast (continental) |
The breakfast is prepared daily. Monday to Friday from 6.30 am to 10.00 am Saturdayan Sunday from 8.00 am to 11.00 am |
|
| C | Note | Phone |
| Check-in | at 14:00 pm on request also earlier available | |
| Check-out | at 11:00 am. on request also longer available | |
| Cleaning Room cleaning |
Your room will be cleaned every day. If you don’t want to be disturbed, please leave the red card outside your door. |
|
| Coffee | Every room has a Nespresso coffee machine that can be used. The coffee capsules you can buy at the front desk for CHF 0.60. |
|
| Computer | Wireless LAN connection – free – Please look under “Wireless” |
|
| Credit- and Debitcard |
We accept Visa, Mastercard, American Express, Postcard, Maestro, V-Pay, Diners Club, WIR-Card and Twint |
|
| Culture | The „Guide“ of Biel/Bienne provides you with all the information about events in the region |
|
| D | Note | Phone |
| Damage | Please announce all damage at the front desk | 032 332 26 26 |
| Doctor | Spitalzentrum Biel, Vogelsang 84, 2502 Biel www.spitalzentrum-biel.ch |
032 324 24 24 |
| E | Note | Phone |
| Electric charging station | Please ask at the front desk CHF 10.00 up to 3 hours charge CHF 30.00 from 3 hours charging |
|
| Electricity | 220 Volt alternating current, 50 Hz | |
| Entrance to the hotel | You can open the front door of the hotel with your room key | |
| Emergency | Fire Departement Police Departement Ambulance |
118 117 144 |
| F | Note | Phone |
| Fire alarm | The Hotel has a fire alarm system. In case of an evacuation please do not use the elevator, under any circumstances. Follow the instruction of the getaway plan, which is located on the inside of every bedroom and please follow the staff’s instructions. |
|
| First aid | front desk | 032 332 26 26 |
| Fitness | Please ask the front desk for all information | |
| H | Note | Phone |
| Hair drier | You will find one in your bathroom | |
| I | Note | Phone |
| Iron and ironing board | Please ask at the front desk | 032 332 26 26 |
| L | Note | Phone |
| Laundry | You can leave your dirty clothes in a laundry bag, which you find in your wardrobe. Please leave the bag on the bed or bring it to the front desk. |
|
| Lost & found | Please ask at the front desk | |
| M | Note | Phone |
| Mineral | We offer you one mineral with and one without gas. You’ll find it in the refrigerator. |
|
| Museeum | You can find information about the museums in the region in the „Guide“ of Biel/Bienne |
|
| N | Note | Phone |
| Newspapers and Magazines |
You can find the daily newspapers in the hotel lobby. |
|
| Nightlife | Biel presents you a varied nightlife, for more information please ask at the front desk |
|
| P | Note | Phone |
| Parking | Outside and underground parking is free of charge | |
| Pharmacy | Pharmacy municipal, Hauptstrasse 19, 2563 Ipsach www.apo-ipsach.ch |
032 333 15 33 |
| Phone | If you wish a phone in your room please ask at the front dek | |
| R | Note | Phone |
| Reception | The front desk is from 7.30 am to 10.30 pm occupied. | 032 332 26 26 |
| Roomservice | Please call the reception. | 032 331 08 68 |
| S | Note | Phone |
| Safe | Every room has a safe, which is in the wardrobe. Instructions on how to use the safe you’ll find there as well. |
|
| Selecta automat | On the ground floor in the anteroom of the conservatory you find a Selecta automat with different drinks and snacks. |
|
| Seminar room | Meeting room “Wintergarten”, until 50 people, 60 m2, depending on seating style. Please contact the front desk for more information. |
|
| Ship excursions | Please ask at the front desk | |
| Stamps | You can buy stamps at the front desk | |
| T | Note | Phone |
| Taxi 1 | Joker Taxi | 032 341 41 41 |
| Taxi 2 | Urania Taxi | 032 323 88 88 |
| Taxi 3 | Swiss Taxi | 032 423 23 23 |
| Tea | Every room has a kettle. You can prepare yourself a cup of tea. |
|
| Toiletries | If you need to have an extra towels, extra pillows, extra blankets, etc. please ask at the front desk. You can have extra toiletriesat the front desk free of charge |
032 332 26 26 |
| Tourist office | Tourismus Biel/Bienne | 032 329 84 84 |
| Train connections | For information and timetables, please ask the front desk or direct www.sbb.ch |
032 332 26 26 |
| V | Note | Phone |
| Ventilator | You receive a ventilator at the front desk | 032 332 26 26 |
| W | Note | Phone |
| Wake-up call | You can ask the front desk to place a wake-up call | 032 332 26 26 |
| Wireless | For free |
